Leading Private Hospital Group in Austria

Private Healthcare in Austria

Private hospitals make a major contribution to the healthcare of the Austrian population.

This leading hospital group looks back on 32 years of successful development of private hospitals and healthcare facilities.

The top-level medical and service quality is also highly appreciated by international patients which come to the hospitals from many different countries and make up 10% of the patients in the Vienna based hospitals of this group.

Top-Level Medical Care in Austria’s Leading Private Hospitals

Quality assurance combined with state-of-the-art medical services and facilities, has ensured that Austria’s health service enjoys an excellent reputation worldwide.

This hospital group are the leading provider of private healthcare in Austria with private hospitals in three Austrian capitals.

Integrated Care Model

They offer a very wide range of medical fields and services as a one-shop-stop including preventive medicine, high-tech diagnostics, a wide spectrum of surgical interventions as well as out-patient physical therapy and rehabilitation – everything from one source.

Top-level Specialists

The high level of medical professionals is due to the fact that Austria is home to an internationally respected medical education system. The hospitals work with renowned doctors from University clinics and other leading medical centres of all disciplines.

Premium Service and Individual Care

The specially trained staff are dedicated to meeting the needs of international patients and their families in order to make their stay in the hospitals as pleasant as possible.
Their employees support the affiliated doctors at the hospitals as competent partners and ensure that they know that their patients are being well cared for. Regular further training and close cooperation in a multi-professional team ensure support at the highest level.

A flexible organisation allows to provide all required services practically without waiting time.

English proficiency goes without saying.

Safe and Comfortable Environment

A comfortable and pleasant atmosphere contributes a lot to the patient’s quick recovery.
These hospitals stand for top service, hotel comfort, a friendly environment and delicious homemade dishes.

Service for International Patients

International patients are supported by the multilingual team of the International Desk.

Their service includes:
-   Quick response to medical inquiries
-   Selection of most appropriate specialist in co-operation with Medical Directors
-   Preparation of treatment plans and cost estimates
-   Organisation of diagnostic and treatment programs
-   Support with financial settlements
-   Organisation of video consultations

International patients chose these hospitals because:
•   They are the leading provider of private health in Austria with 32 years of experience
•   They offer a very wide range of medical fields and services
•   A complete treatment approach is available from start to finish:
-   Inpatient hospital – complex surgery and therapies
-   Outpatient clinic - high-tech diagnostics and check-up programs
-   Doctors’ centers – offices of numerous top doctors of all medical fields
-   Physiotherapy and post-operative rehabilitation
•   They work with contracted doctors of all medical fields (mainly University professors and heads of department) who are engaged on a case-to-case basis.
•   Patients are cared for by their personal attending doctor during the whole treatment process
•   The highly modern medical infrastructure and co-operation with renowned external institutes allow them to provide high-end medicine
•   They perform minimally invasive techniques that reduce risks and have a quicker recovery time
•   The interdisciplinary co-operation between top specialists allows to find the best solution for complex cases
•   The highly effective patient management avoids waiting times
•   An average length of stay in the hospitals is considerably lower than in public hospitals – this helps patients save time and money
•   A friendly atmosphere and individual care, gardens and restaurants, cafeterias make these hospitals the ideal “healing environment”
•   The patient’s family is always welcome at the hospital

Personalised Medicine at the Hospitals

What does that mean?

Personalised medicine means prescribing the right medicine/therapy to the right patient, in the right dose, at the right time. This is a crucial condition for effective treatment with as few side effects as possible.

Medical treatments are tailored to the patient in such a way that their individual biological data are collected and taken into account during all stages of therapy. This already applies to the prevention, diagnosis and treatment of diseases.

The "one fits all" approach is proving to be ineffective more and more often and is increasingly becoming a thing of the past.

Their goal is to achieve better therapeutic success with fewer side effects through medicine and therapy tailored to people, since the dosage is precise and individual, or to plan and carry out operations individually so that they offer the patient the best long-term success

Personalised Medicine in Surgery

Due to new diagnostic methods, it is possible to carry out treatments in an even more individualized way, e.g.minimally invasive therapies in orthopedics, fertility-preserving operations in gynaecology and risk-adjusted therapies in order to have as few radical procedures as possible and to achieve better results in the long term.

Medical Equipment

Continuous investment in medical equipment and facilities is a fundamental prerequisite for the excellent care provided by these hospitals.
The connected outpatient units are organised as multi-functional centers offering comprehensive diagnostic services based on the latest research findings.
Their state-of-the art surgical department and specialist technology enable them to use the latest minimally invasive techniques.
As an additional safety precaution, there is also intensive care monitoring available if needed in the post-operative recovery ward.

Quality Management

Continuous quality improvement is a central concern of this hospital group.
Quality work contributes significantly to the successful achievement of this goal.

The benefits for patients: weak links can easily and quickly be identified.

By adhering to rigorous standards, these hospitals are committed to deliver the best quality possible – for the benefit of its patients.

This ongoing work is based on
-   Annual Group quality report as a control tool
-   Benchmarking with top European hospitals
-   Uniform risk management in these hospitals

Patient Safety

As you entrust yourself to the flight crew when you board a plane, you trustingly place yourself in the hands of yourdoctors and nursing staff when you check into a hospital.
And just like in an airplane, there are a series of checks and measures that are undertaken in a hospital to ensure your safety.

For example, they have instituted group-wide patient safety guidelines based on the JCI accreditation model, including
•   Patient wristband with name and date of birth
•   Safety during operations: Checklists before and during the intervention
•   Safety with drugs
•   Preventing infections caused by hospital-acquired pathogens through improved hand hygiene
•   Preventing infection of wounds
•   Preventing falls

In 2020 the Group’s hospitals were validated according to EFQM (European Foundation for Quality Management). The next validation will be implemented in 2023.

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